No, if any cabinets are damaged, please do not assemble these cabinets. The pictures needed by our claims department must be un-assembled cabinets. Due to manufacturer guidelines, replacement parts will not be issued for cabinets that are already assembled because the manufacturer does not know the damage did not occur during assembly. Please leave any damaged cabinets un-assembled until customer service lets you know it is ok to proceed with assembly.
No, do not refuse any damaged items, just note the damages on the shipping paperwork the driver has, have them sign and make sure you receive a copy. Then, contact us (please make sure it’s within 3 days of your delivery) to take care of the damaged item(s)